Legal

Privacy Policy
‍Last updated: 12 December 2022

‍Introduction
‍XSphere Inc. Limited trading as Knack (we) complies with the New Zealand Privacy Act 2020 (the Act) when dealing with personal information. Personal information is information about an identifiable individual (a natural person). This policy sets out how we will collect, use, disclose and protect your personal information. This policy does not limit or exclude any of your rights under the Act. If you wish to seek further information on the Act, see www.privacy.org.nz.

‍The information that we collect
‍We collect personal information from you, including information about your: name & contact information, including your email address, when you submit an enquiry how you use this site - for example which links you click on your Internet Protocol (IP) address, and details of which version of web browser you used information on how you use the site, using cookies and page tagging techniquesProviding some information is optional. If you choose not to enter a certain type of information, we'll be unable to provide specific services.

‍Why we need it
‍We use Google Analytics software to collect information about how you use www.knack.co.nz. We do this to help make sure the site is meeting the needs of its users and to help us make improvements, for example improving site content.Google Analytics stores information about: the     pages you visit on www.knack.co.nz how     long you spend on each www.knack.co.nz page how you got to the site what you click on while you’re visiting the siteWe also collect data in order to: improve the site by monitoring how you use it gather feedback to improve our services respond to any feedback you send us, if you’ve asked us to send email alerts to users who request them allow you to access our services

‍What we do with your data
‍The data we collect may be shared with supplier organisations, our other business units, and agencies.We will not: sell     or rent your data to third parties share     your data with third parties for marketing purposesWe will share your data if we are required to do so by law –for example, by court order, or to prevent fraud or other crime.

‍How long we keep your data
‍We will only retain your personal data for as long as: it is needed for what we do with your data (the purposes) the     law requires us toIn general, this means that we will only hold your personal data for a minimum of 1 year and a maximum needed for the purposes.

‍Children’s privacy protection
‍Our services are not designed for, or intentionally targeted at, children 13 years of age or younger. We do not intentionally collect or maintain data about anyone under the age of 13.

‍Where your data is processed and stored
‍We design, build and run our systems to make sure that your data is as safe as possible at any stage, both while it’s processed and when it’s stored.

‍How we protect your data and keep it secure
‍We are committed to doing all that we can to keep your data secure. We have set up systems and processes to prevent unauthorised access or disclosure of your data.We also make sure that any third parties that we deal with keep all personal data they process on our behalf secure.

‍Your rights
‍You have the right to request: information about how your personal data is processed a copy of that personal data that     anything inaccurate in your personal data is corrected immediatelyYou can also: raise an objection about how your personal data is processed request that your personal data is erased if there is no longer a justification     for it ask     that the processing of your personal data is restricted in certain circumstancesIf you have any of these requests, get in contact with us.

‍Contact us
‍You have the right to ask for a copy of any personal information we hold about you, and to ask for it to be corrected if you think it is wrong. If you’d like to ask for a copy of your information, or to have it corrected, please contact us at antoni@knack.co.nz. Subject to certain grounds for refusal set out in the Act, you have the right to access your readily retrievable personal information that we hold and to request a correction to your personal information. Before you exercise this right, we will need evidence to confirm that you are the individual to whom the personal information relates.In respect of a request for correction, if we think the correction is reasonable and we are reasonably able to change the personal information, we will make the correction. If we do not make the correction, we will take reasonable steps to note on the personal information that you requested the correction.If you want to exercise either of the above rights, contact us at antoni@knack.co.nz. Your email should provide evidence of who you are and set out the details of your request (e.g. the personal information, or the correction, that you are requesting).

‍Changes to this policy
‍We may change this policy. In that case, the ‘last updated’ date at the top of this page will also change. Any changes to this privacy policy will apply to you and your data immediately.If these changes affect how your personal data is processed, we will take reasonable steps to let you know. 


COOKIES POLICY

Cookies Policy
‍Last updated: 12 December 2022

‍How we deploy “cookies”
‍www.knack.co.nz puts small files (known as ‘cookies’)onto your computer to collect information about how you browse the site.Cookies are small packets of information stored by your web browser when you visit certain websites, including our website. Cookies are generally used by websites to improve your user experience by enabling that website to ‘remember’ you, either strictly for the duration of your visit(using a “Session” cookie which is erased when you close your browser) or for repeat visits (using a “Permanent” cookie).We do not use cookies to store any personally identifiable information about you. However, please be advised that in some countries data such as cookie IDs and IP-/MAC- addresses are considered to be personal information. To the extent we process such data that is considered personal information, this will be done in accordance with our Privacy Policy.Find out more about how to manage cookies.

‍Our site uses the following types of cookies:Performance cookies
‍We may also use cookies issued by third parties (“ThirdParty” cookies) to track the websites you visited or search terms you used immediately prior to visiting this site, or to collect information about how visitors use the site. We use Google Analytics for this purpose. GoogleAnalytics uses its own cookies. These cookies don’t collect information that identify a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how the site works. You can find out more about Google Analytics cookies here: https://developers.google.com/analytics/resources/concepts/gaConceptsCookies.You can avoid the use of Google Analytics relating to your use of our site by downloading and installing the Browser Plugin available via this link: http://tools.google.com/dlpage/gaoptout?hl=en-GB.

‍Social Media cookies
‍These cookies are used when you share information using asocial media sharing button or “like” button on our site or you link your account or engage with our content on or through a social networking site such as Facebook, Twitter or Pinterest. The social network will record that you have done this. This information may be linked to targeting/advertising activities.

‍How to reject cookies
‍If you don’t want to receive cookies, you can alter your browser settings. The procedure for doing so varies from one browser application to another. If you wish to reject cookies from our site, but wish to accept those from other sites, you may choose the option in your browser settings to receive a notice before a cookie is stored on your device. Please consult the “Help” section of your browser for more information.To find out more, please consult the following: http://www.allaboutcookies.org/manage-cookies and www.youronlinechoices.com.By disabling cookies, you may be prevented from accessing some features of our site or certain content or functionality may not be available.

‍Changes to this policy
‍We may change this policy. In that case, the ‘last updated’ date at the top of this page will also change. Any changes to this policy will apply to you and your data immediately. 

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‍TERMS OF USE

Terms of Use
‍Last updated: 12 December 2022

‍Agreement to terms
‍Welcome to www.knack.co.nz (the 'site'), a website hosted and operated by XSphere Inc. Limited trading as Knack (we, us, our).These terms apply to the entire contents of the site, to any web feeds produced by the site and to any feedback or submissions provided through the site. By viewing and using the site, you will be deemed to agree to these Terms of Use.

‍Disclaimer
‍We disclaim and exclude all liability for any claim, loss, demand or damages of any kind whatsoever (including for negligence) arising out of or in connection with the use of either this website or the information, content or materials included on this site or on any website we link to.

‍Continuity of service
‍We make no warranty or representation, expressed or implied, as to continuity of service. We reserve the right to suspend, terminate or otherwise alter access to some or all of the site's services at any time and without notice.

‍Your licence to us for contributions
‍Other than personal information, which is covered under thePrivacy Policy, any material you transmit or post to the site is considered non-confidential. This includes feedback or submissions you provide.We do not claim to own your copyright material. You do, however, grant us a non-exclusive, royalty-free and irrevocable licence to publish such material in any format, including: on this or any other website in hard copy publications in email notifications or alerts in web feeds, and sub-license such material for re-use by others on the same terms as the licence you've granted us. View our Privacy Policy

‍Third party copyright
‍If your contributions to the site include material in which copyright or other intellectual property is owned by a third party, you warrant that you have the right to use that material and to grant the licence referred to in, and on the terms of, the clause above.

‍Revisions to these Terms of Use
‍We may revise these Terms of Use at any time.Any such revisions take effect when this page is published.